customer marketing

Customer Service or Customer Experience?

 in Marketing & Real Estate / News & Info / Tech Tidbits  tagged authentic reviews / buying experiences / consumers first / customer awareness / customer centric / customer experience evolution / customer focus / customer marketing / customer service / Florida / infographic / jacksonville / PTC Computer Solutions / tech tidbits / technology marketing by

Customer Service or Customer Experience? Customer experience — not service — is the new battleground Forget the customer is always right.  Of course, the customer is always right.  But the new thing in generating repeat business from clients is customer experience. That’s the “next battlefield,” according to a recent Infographic […]

PTC-Computer-Solutions-blog-June-2018-Customer-Experience